Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page to find your perfect fit based on body measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you restock items that are sold out?
We frequently restock popular items. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted via email.
Are your materials sustainably sourced?
Kelty is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our collections.
How should I care for my Kelty garments?
Each item includes a care label with specific instructions. Generally, we recommend washing in cold water and air drying to preserve fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.